Returns Policy
At Belleisle Tailoring, we take pride in delivering high-quality bespoke blazers crafted to your specifications. We strive to ensure your satisfaction with every order. However, if you encounter any issues with your blazer, please review our returns policy below:
1. Defective or Incorrect Items:
- If you receive a bespoke blazer that is defective or significantly different from the agreed-upon specifications, please contact us within 7 days of receiving your order.
- We will assess the issue and, if necessary, provide instructions for returning the blazer to us.
2. Returns Process:
- To initiate a return, please contact our customer service team at [contact email or phone number] with your order details and the reason for the return.
- We may request photographic evidence of the defect or discrepancy to assist with our assessment. – Once your return is approved, we will provide you with instructions for returning the blazer to us.
3. Refunds:
- Refunds for defective or incorrect items will be issued at the discretion of Belleisle Tailoring.
- If a refund is approved, it will be processed using the original payment method within 7 business days of receiving the returned blazer.
4. Exclusions:
- Returns and refunds are generally not accepted for bespoke blazers due to their personalized nature.
- Belleisle Tailoring reserves the right to deny a return request if the blazer shows signs of wear, damage, or alteration not performed by our team.
5. Customer Responsibilities:
- Customers are responsible for carefully inspecting their blazer upon receipt and reporting any defects or discrepancies within the specified timeframe.
- Customers must follow the returns process outlined above to ensure timely processing of their return request.
6. Modifications to Policy:
- Belleisle Tailoring reserves the right to modify this returns policy at any time. Any changes will be communicated to customers via email or updated on our website.
By placing an order with Belleisle Tailoring, you agree to adhere to the terms and conditions outlined in our returns policy. If you have any questions or concerns about our returns policy, please contact our customer service team for assistance.
Thank you for choosing Belleisle Tailoring for your bespoke blazer needs. We appreciate your business and strive to provide exceptional service and quality craftsmanship with every order.